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Operations
Enquiry and Complaint Caseload
On average, some 60
enquiry cases were received per working day in 2002-03. (Figure 1)
Approximately 68% of
enquiry cases were queries related to privacy rights specific to an individual's
own situation. (Figure 2)
Approximately 90% of
enquiry cases were calls made to the PCPD enquiry hotline (telephone number
2827 2827). (Figure 3)
Compared with the previous
year, there was a slight increase of 2% in complaint caseload in 2002-03.
(Figure 4)
   
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