In this Ordinance, unless the context otherwise requires

"act" ([Image of image])includes a deliberate omission;

"adverse action" ([Image of image]), in relation to an individual, means any action that may adversely affect the individual's rights, benefits, privileges, obligations or interests (including legitimate expectations);

"appointed day"([Image of image]) means the day appointed under section 1(2);

"approved code of practice"([Image of image]) means a code of practice approved under section 12 ; "code of practice" ([Image of image]) includes